Managed IT Services
Peace of mind will come from end-to-end managed IT support services and solutions that are created and customized for your business's specific needs. Use our IT-managed support services to get what you want done faster and for less money.
Managed IT Services and Solutions
We really are your one-stop shop if you want to add experienced pros to your current team. We are also here if you need extra help to add to a team of people who work on software development and computer support. No matter what kind of knowledge or technology you need for your project, our experts will fill in the gaps by aligning with established processes and procedures. We are the most popular company that offers outsourced IT support services.
Do you want to keep your attention on the most important parts of your job and how they help your business? Do you have problems often and want to improve consistency? Or do you not have the time or the skilled know-how?
Our newest managed IT services are made to help you save time and money that you need. It is estimated that using IT services will save you 35% on your overall IT costs. Also, it can help you be up to 80% more productive. With FCS, you can do anything, from occasional help to outsourcing your entire IT environment, and you can always keep control of your IT environment.
FCS Database Managed Services and Solutions gives clients more profitable choices for high-performance multi-model database management systems, in-memory, NoSQL, and MySQL databases. With a secure and complete database system, you can run your domain or cloud workloads. With our proven technical experience in database management and support and our good understanding of database architecture and return on investment (ROI), we are on track to be your customized and dedicated MSP (managed services provider) and offer you full remote and hybrid database consulting and database managed services. Let us be your only point of contact to help you keep, manage, and carry out your technical solutions, whether they are in the cloud or in a data center. We offer the best and brightest for your SQL and NoSQL environments: Oracle experts, PostgreSQL specialists, Microsoft SQL specialists, Cassandra specialists, and MongoDB specialists whose work is based on best practices from important global projects.
We offer these managed services
With managed services, we take care of your information on all platforms. Our team has everything you need to turn your database into an intelligent machine. We take care of the setting for your database. We also increase your return on investment (ROI) with high-performing database management services and hourly team expansion.
On Premise
Open Source
Cloud
Benifits
- Better cost control with budgets that can be counted on and less money spent on operations.
- A performance improvement program and clear service standards can help IT work better.
- Use our knowledge of new technology to improve how your business works.
Features
Some of the most important things that make FCS Infotech’s Managed Services stand out are:
One-Stop Shop for IT Support: FCS can provide a single point of contact for all managed support service needs because of its size and wide range of technical knowledge. When we think it's in your best interest, we'll work with our partners who are the best at what they do. We can also help solve problems by working with your other providers.
Flexibility:We know that the success of your business depends on you being different from your competitors, that your IT needs are unique, and that a one-size-fits-all approach to managed services is unlikely to give you the returns you need.
- We offer a guided support service that is designed specifically for your needs.
- You pay for the things that help you.
- We offer help at different times, from regular office hours to 24 hours a day, 365 days a year.
- During busy times, you can get extra help when you need it, but you don't have to pay for it the rest of the year.
- We help with the tools you need, not the ones we like.
- We won't force you to upgrade to the most recent version of software, but we will always let you know what the perks and cost savings are.
Proactive service monitoring: Service levels that can be measured and how quickly problems are fixed are important, but our experience has shown that finding problems BEFORE they affect your business gives you a better service. Before you even call us, our staff will be looking into the problem using automated tracking tools.
Adopting best practices:We think the people we hire are the best in the business, but we also know that to provide regular, reliable levels of service, we need good processes and procedures to back up our technical knowledge.
Partnership:Our Core Values tell us how to run our business, and in practice, this means working with our customers as a team.
Transparency: We give you real-time access to all of your support issues through a secure online portal. This way, you can quickly check the state of both open and closed issues. The monthly report gives you an outline of all the work that was done for you.
Customer First: We often ask ourselves what the best course of action is for our customers, not for us.
100% Commitment: Our staff is expected to show personal commitment every day, which means they take responsibility for your problems and work to solve them.
Functional & Technical Services
- Operations Management.
- On-site, onshore, and offshore resources.
- Packaged and customized apps.
- ERP support for Oracle Releases 11 and 12
- Help with Microsoft SQL Server
- Support for PL/SQL, XML Gateway, and BPEL Tool
ERP Managed Service model includes
Our customers have peace of mind because FCS, a top Oracle Managed Services Provider, gives them first-rate support for their business applications. Leading companies that want to get the most out of their investments in Oracle E-Business Suite (EBS), Oracle Cloud Applications, and Oracle technology can get peace of mind from our long-term managed services, cloud hosting, and expert consulting.
We make sure that your ERP tools, like Oracle E-Business Suite, do exactly what you want them to do all day, every day. Our managed services team works as an extension of your own, so you can enjoy the benefits of your application with more freedom and less cost.
Oracle Consulting Services:We offer a wide range of Oracle E-Business contracts, such as health checks, implementations, R12.2 upgrades, and activities that help your business run better.
Infrastructure in the cloud: FCS Cloud is a compelling Oracle platform option that offers a unique mix of Oracle license compliance, flexibility, performance, service, and cost savings.
Oracle Fusion Applications Consultation: Oracle Fusion Applications Consultation: Oracle Fusion Software is a digital business platform that is beneficial for your business as it maximizes IT efficiency and helps to run agile business applications efficiently. You can quickly meet your ERP needs with Oracle Fusion Applications. With cloud-based Oracle Fusion Applications, you can handle your finances, human capital, CRM, supply chain, and more. This powerful and flexible Oracle Fusion ERP Analytics offers personalized applications and tracks, aligns, and acts on best-practice business performance KPIs. So, we offer services for setting up and supporting Oracle Fusion Applications.
PRODUCTS
Oracle EBS-FCS has a strong focus on offering Oracle E-Business services. With our experience and skills, we can help companies get the most out of their Oracle investment.
Oracle Cloud Applications: We help our users put Oracle Cloud Applications into place and keep them running. FCS has the qualifications to help you get the most out of the goods you bought.
Oracle Technology:FCS's team of experts is well-equipped to help your company implement, upgrade, and support Oracle technologies. Making sure that important business systems are fit for their goal and running at their best
Our Oracle EBS services include
- Setting up and updating Oracle E-Business Suite (EBS).
- Getting rid of the bugs in the program.
- Update EBS to the most recent version.
- Integration with apps that run in the cloud.
- 24/7 management service to help out EBS
- Integration with components of Fusion Middleware
- Oracle EBS changes
Services for Database
- Keeping an eye out.
- Tablespace, file and space control
- Tuning performance.
- Installation, updates, changes, and moves are all examples of
- Save and restore
- High Availability.
- Partitioning.
- Dual Primary Methodology
- IT program, database, and server maintenance
DBA Resources
- Consulting on the Spot.
- Onsite DBA.
- Remote DBA.
- The staff includes certified master DBAs.
- Our help center has certified DBAs.
- 24/7 Database and Network Support
IT Services
- Improves the quality of delivery on the web, on mobile devices and in packed software.
- Sets up scalability by making sure products are all the same.
- Ensures ongoing enhancement and transition possibilities.
- The staff includes certified master DBAs.
- PMaintenance of your IT apps and servers before they break
- Incident or IT ticket management (Helpdesk) and good training make sure that the resources are used evenly and that problems are fixed on time.
Services Include
- Advice on-site
- Support, monitoring, and control for R11 and R12 ERP environments, PL/SQL, XML Gateway, and BPEL
- Oracle Certified Professional DBAs and Oracle Certified Master DBAs know how to run databases.
- DBA options on-site or from afar
- SQL Server DBA Solutions offers database help 24/7.
- Management and tuning of database speed, backup and recovery, and high availability
While paying attention to
- Reliability.
- Responsiveness.
- Straightforward talking.
- Only one person to talk to.
- Feedback and status reports on a regular schedule.
- Cost control.